Thank you for sharing your feedback with us, and we sincerely apologize for any disappointment caused by the discrepancies between the Port Authority® Ladies V-Neck Sweater you received and the product image. This is certainly not the experience we aim to provide. Your account was reviewed, and we found that one of our Care Specialists has assisted you with the concern and took the necessary actions on your order. We recommend trying other Sweater options we offer on the website: https://www.vistaprint.com/clothing-bags/sweatshirts You can be assured that your feedback will be shared with the relevant team for improvement. We hope you feel our genuine intentions to make things right.