We appreciate you taking the time to provide feedback, and we sincerely apologize for the print quality issue encountered with your Twist Highlighter Stylus Pen Combo order. This is not what we want our valued customers like yourself to go through. Upon checking, one of our support representatives responded to your email and assisted you. Your artwork has been recreated to resolve the issue. The same representative emailed you back, offering you the best resolution possible, and waiting for your kind response. If you need any additional help with your purchase, don't hesitate to contact us by responding to this review.

Thanks for your valuable feedback. We are deeply sorry to learn that you are unhappy with the text size printed on the pen. We can certainly understand your concern, especially for the seniors. To ensure your satisfaction, we have examined your order and taken the required steps to address the issue. You'll receive an email with more information on the solution. We hope this helps.