Thank you so much for sharing your feedback—we’re truly sorry to hear about the issues with the X-Banners you received. While we’re glad to know you were satisfied with the durability of the stand and banner material, we understand how disappointing it must have been to notice wrinkles and white edges on the printed banners. That’s certainly not the experience we want you to have. We appreciate the photo you provided as a reference. After reviewing your submitted file, we did not find any white edges within the safety and bleed areas, nor any visible signs of wrinkling in the artwork itself. That said, we consider this a production-related issue, and we’d be happy to resolve it by processing a free replacement. Before we proceed, we noticed a low-resolution warning on your uploaded file: “Your image has low resolution and might look blurry when printed. Try uploading a higher resolution image.” Although this didn’t visibly affect the initial print, we highly recommend updating your file with high-resolution, crisp artwork to ensure the best possible result. You’re welcome to upload the revised file through your account, or if it’s more convenient, you can send it directly here and we’ll reupload it for you with care. If this matter is time-sensitive or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for assistance. Thank you again for your feedback—it helps us improve and ensures we can deliver the quality you expect. We look forward to resolving this for you.