Proof is misleading in relation to actual embroidery size
Submitted Sep 26, 2022 By DK From Monroe, Louisiana
Response from Vistaprint Customer Care Team:
Thank you for your review. We are truly sorry that the size of your embroidery on the tote was disappointing. To help with your expectations, we would like to recommend noting the size of the products and design placeholders. Online, designs are zoomed in for ease of design and visibility, but the outcome will be limited to the placeholder size on the respective products; in this case, 4" x 4". We will share your feedback and have issued a merchandise credit, for your satisfaction. The details will be sent via email.