We are sorry to hear that the Gildan® Softstyle Long Sleeve T-Shirt didn’t fit as you expected, especially with the sleeves extending several inches beyond your wrist and the overall craftsmanship not meeting your standards. For future orders, we suggest referring to the size chart available on the product page and during checkout. It includes detailed measurements to help you choose the most suitable size with confidence. To move forward, please reply to this email with the size you would prefer based on the fit of the item you received. Once we have your selection, we’ll be happy to arrange a complimentary replacement order. We look forward to hearing from you.