Preppy Custom Mugs Templates

Thanks for your submission. We're happy to hear that you loved the black-accent mugs and found them super cute, but we're sorry to hear that the logo on this version appeared blurry. For the best results, we recommend ensuring your artwork uses high-resolution images (at least 300 dpi). We would also recommend utilizing the digital proof option that's available to you from the design studio to ensure your image design meets your satisfaction before processing your order. We've completed our checks and have processed an edited replacement order for you at no additional charge. Details of this replacement order can be viewed from the order history/details of your VistaPrint account. We look forward to assisting with future products of interest.

We are pleased to hear that you liked the mug. However, we are sorry to learn that the imprint appeared smaller than expected and was somewhat difficult to read. After reviewing the submitted design, we noted that the artwork contained relatively small text and did not fully utilize the available print area on the mug. As a result, the final imprint may have appeared less prominent than anticipated. To help prevent similar issues in the future, we strongly encourage reviewing the on-screen preview and downloading the PDF proof available on the editing page before finalizing an order. These tools provide a valuable opportunity to assess the size, placement, and overall appearance of the design and help set clear expectations for the finished product. For future orders, you may wish to increase the text size and make greater use of the available print space to improve visibility and overall impact. Please feel free to make any adjustments you see fit and place a new order at your convenience. Thank you for taking the time to share your feedback. We appreciate the opportunity to review your experience. Should you have any questions or need further assistance, please don't hesitate to call us at 1-866-207-4955.