Cover Looked Good. Actual pages not so much
Sep 4, 2025 | RH |
Verified Buyer
Response from Vistaprint Customer Care Team:
We sincerely apologize that the photo book you received did not meet your expectations or our quality standards, particularly for such an important occasion. We're glad the cover printed well, but we are very concerned about your comments on the internal pages—specifically the low resolution and poor color mixing you described. This is absolutely not the standard of quality we strive for, especially for an irreplaceable event like a wedding. Could you please share a few photos of the affected pages that clearly show the quality concerns you mentioned? We want to understand what went wrong and work towards a resolution. Thank you for bringing this to our attention, and we look forward to hearing from you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.