We appreciate your review of the Soft-Touch Stylus Ballpoint Pen - Black Ink and regret hearing that, despite the pens being good, the writing is blurry and hard to see. We have reviewed the design, and the details on the pen are small, which is why they are not clear. In the future, we recommend that you request a "PDF proof" of your design before completing the order; www.vistaprint.com/customer-care/help-center/360052259371/. This is available in the editing studio, and when viewed at 100%, it will show you what the document will look like when printed. We were able to make the text size larger and have processed a replacement order. The order number will remain the same as the original order, and you can track the replacement status by going to your Order History under My Account. We trust this will be helpful.

It’s always rewarding to hear that the quality of our prints and service matched your expectations.