Thank you for sharing your feedback, and we’re truly sorry to hear that your logo was cut off on the VistaPrint® Design Wrap Ballpoint Pen. This is not the experience we want you to have, and we understand how disappointing it must be—especially when your branding is so important. We’d like to make this right. If you're able to share clear photos showing the printing issue, it will help us better understand what went wrong and work toward the best possible resolution. Your feedback will also be shared with our product team to help prevent similar issues in the future. If this matter is urgent or you’d prefer to speak with someone directly, our Customer Support team is ready to assist at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for additional support. We appreciate you bringing this to our attention and look forward to resolving it for you.