Thank you for sharing your feedback—we’re truly sorry to hear that your Self-Inking Stamp didn’t turn out as expected. We understand how important it is for your business name and branding to be clearly represented, and we regret that the final result felt more like a “black hole” than the design you envisioned. Upon reviewing your submitted artwork for the Small Rectangular Self-Inking Stamp (1.42" x 0.47"), we noticed that the image included intricate elements such as an orchid and detailed illustrations of hands and feet with nail polish. While visually meaningful, this level of detail is difficult to reproduce clearly within such a limited print area. As noted on the product page (https://www.vistaprint.com/stationery/stamps/self-inking-stamps), designs with small graphics, fine lines, or fonts smaller than 8-point are not recommended, as they may not translate well during production. To improve clarity and impact, we highly recommend updating your artwork with: - Simplified graphics or bold icons - Larger, high-contrast text for your business name - A layout that maximizes the available design space We understand this may not be the outcome you were hoping for, but please know that your feedback is incredibly valuable and has been shared with our product team for review. We’re here to help you get the most out of your custom products, and we’d love to assist with updating your design for better results. If you have any further questions or would like support with a redesign, our Customer Support team is available at 1-866-207-4955, or through our Help Center (https://www.vistaprint.com/customer-care/help-center/). Thank you again for giving us the opportunity to assist—we’re committed to helping you achieve a result that truly reflects your brand.

Thank you for sharing your feedback with us. We’re very sorry to hear that the Rectangular Self-Inking Stamp you received did not meet your expectations and that the imprint appears unclear compared to the preview. That’s certainly not the experience we want for our customers. We’ve received the image you provided, which is very helpful. To proceed, may we kindly ask for your order number, so we can review the details of your order? For future orders, we recommend reviewing the PDF proof or using the Preview option before checking out, as it shows exactly how the text will appear once printed. We value your patience and understanding and appreciate the opportunity to assist you.

We're sorry to hear that the stamp was smaller than expected and that you're unable to see the information on it. In a bid to ensure your satisfaction, we've taken the necessary steps on your account and have sent you an email with the details.