Thank you for your review submission. We appreciate your feedback regarding the purchase of a hat. Despite the quality of the hat being great, we are sorry to hear that the quality and size did not quite work for you. We offer a wide variety of hats on the website, so we hope you will find one that suits you better.

Thank you for sharing your feedback, and we’re truly sorry to hear that the Port & Company® Sandwich Bill Cap didn’t meet your expectations in terms of size and material quality. While we’re pleased that the logo design turned out well, we understand how frustrating it can be when the product itself feels flimsy and poorly fitted. We’d appreciate the opportunity to assist further. If possible, please reply to this review with photos of the cap, especially noting the sizing and quality concerns you’ve described. This will help our team better assess the issue and work with you on the best resolution. Rest assured, your comments have been forwarded to our product team for review and consideration, as we strive to improve both product durability and fit across our apparel line. Thank you again for bringing this to our attention. We’re here and happy to support you.