Thank you for sharing your experience—we’re truly sorry that the graphic alignment on your recent Gildan® Budget Unisex T-shirts didn’t match your submitted design. We understand how disappointing this must be, especially after having great results with previous orders. We’ve reviewed your account and can confirm that email communication has been ongoing. Based on your most recent message, we understand you plan to use the shirts in S, M, and L sizes this coming Saturday, September 20, 2025. After checking delivery timelines, we regret to inform you that express shipping cannot be guaranteed by Friday, which we know is critical for your event. Given this, we have taken the necessary action on your order. We've sent a separate email with more details on the further assistance we've provided. Your feedback has been shared with our production team for review and improvement. We sincerely hope this helps restore your confidence in VistaPrint, and we’re here if you’d like to revisit this in the future. For real-time support or design guidance on future orders, our Customer Service team is available at 1-866-207-4955 or through our Help Center (https://www.vistaprint.com/customer-care/help-center/). Thank you again for your patience—we truly value your trust.