Thank you for bringing this to our attention. We’re glad to hear you were pleased with the print quality and quick delivery, and that the shirt color was a great fit for your project. We're sorry to learn about the shrinkage in the unisex shirts. We understand how this can affect fit and overall satisfaction. While we aim to provide consistent sizing, some shrinkage can occur depending on fabric type and care. We’ll review the product details with our team. If you’re interested, we’d be happy to recommend alternative styles that are better suited for minimal shrinkage in future orders. Please respond if you're interested, and we’ll be glad to assist further.

Thank you for sharing your experience—we’re truly sorry to hear that the screen printing on your Gildan® Budget Unisex T-shirts didn’t meet expectations, and that your interaction with Customer Service left you feeling unsupported. We understand how frustrating it is when a design doesn’t come out clearly, especially when you've had successful results with similar artwork in the past. We appreciate the photo you provided as a reference. After reviewing both the image and your uploaded design, we can confirm that the print reflects the submitted file, particularly when zoomed in to 300%. Our printing system is fully automated, meaning designs are printed exactly as submitted, without manual intervention. That said, we understand this may not have been clearly communicated, and we regret any confusion caused. We also reviewed your order history dating back to 2019 and found a previous order placed in August 2024 for the District® Women’s V.I.T.™ Gathered Back Tank with Full-Front Print. That artwork also showed signs of blurriness, although you mentioned that it printed fine. To help ensure optimal print quality moving forward, we strongly recommend using high-resolution, sharp, and crisp images when uploading your artwork. As a one-time courtesy and in appreciation of your continued support, we’d be happy to assist if you could update your T-shirt design using a higher-quality file so we can work toward the best possible resolution. If this matter is time-sensitive or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955 or through our Help Center (https://www.vistaprint.com/customer-care/help-center/). Thank you again for bringing this to our attention—we’re committed to making this right and restoring your confidence in our service.