Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the shirt and embroidery. The Gildan® Performance Short Sleeve T-Shirt is made of a 5 oz., lightweight, 100% polyester fabric, so it should not arrive as cotton. If you received something different, could you please share images of the shirt, including the label and the embroidered logo, so we can review this further? This will help us determine what went wrong and find the best solution for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.

Thank you for sharing your feedback—we’re truly sorry to hear that the Gildan® Performance Short Sleeve T-Shirt didn’t meet your expectations. We understand how disappointing it is to receive a product that feels poorly made, especially when quality and presentation matter most. This is not the VistaPrint experience we want you to have, and we’d like the opportunity to make things right. If you’re willing, we kindly ask that you share clear photos of the item received, especially highlighting the stitching and any quality concerns. This will help our team assess the issue thoroughly and explore the best possible resolution. Your feedback will also be shared directly with our product team to support improvements in materials and construction. If your concern is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance. We appreciate your honesty and the opportunity to improve your experience.