No direct to garment option
Sep 10, 2025 | Gary D. |
Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for taking the time to share your feedback with us. We understand and appreciate your preference for direct-to-garment printing and your thoughts on the heat transfer method. Currently, for the Hanes® Cool Dri® Short Sleeve Performance T-Shirt, heat transfer is the printing technology we have available for this specific type of fabric. However, your feedback is incredibly valuable. Please be assured that we will share your comments with our product and printing teams for their consideration as they explore future options.
In the meantime, if there are any specific quality issues with the print you received, such as cracking or peeling, we want to make it right. If you could share some photos of the shirt, we would be happy to look into it for you. We appreciate you bringing this to our attention. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.